![]() ![]() ![]() ![]() Head over to this link for the HP Doctorģ. Click on “ Download Print and scan Doctor” > Press Yes or No for the window pop up asking “ Is your printer currently offline?“> Click “ Save file“Ĥ. Once you have downloaded Print & Scan Doctor you now need to open the file you just downloadedĥ. HP Print & Scan Doctor should now be on your screen and you now need to click “ Start” and it will begin to search for your printerĦ. Once your printer has been detected you now need to select your printer and click “ Next” (if your printer has not been detected click on “My product is not listed”)ħ. Follow the on-screen steps that HP Print and Scan Doctor tells you to try to resolve the issues > Once no issues are detected you will have green ticks next to all of the items (see image below) HP Doctor will now communicate and scan your printer or scanner for any issues > You will now see another window displaying any issues with a red cross (in our example image below we have no ink)Ĩ. ![]()
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